Mystery Visit

The expert of mystery shopping

Mystery Visit Ltd. is a Hungarian company owned privately, it's specialization is mystery shopping. It is the member of the QCG Group and subsidiary of Szinapszis Market Research and Consulting Ltd., so it has 23 years experience of mystery shopping and research. We help our partners to be better in their activities with our mystery shopper network in Hungary, Central and Eastern Europe.

The proof of our professional experiences are more than 400 successful projects and good partnerships with market-leader organizations.

We train our mystery shoppers by ourselves to make them understand the project and the main tasks, so our Partners can get a realistic picture of their business and service operations.

MSPA Elite Member membership

guarantees the correct and ethical conduct towards the Clients and our mystery shoppers.

We are able to manage projects covering the whole country, and to help our clients with foreign projects also according to our partnerships and mystery shoppers. Do not hesitate to contact us and we help you to explore the possible critical points of your business growth.
Mystery Visit
Services
  • Retail and wholesale
  • Pharmacies
  • Private health care
  • Gas stations
  • Car showrooms, services
  • Banks,
    Financial institutions
  • Insurers
  • Customer services,
    call centers
  • Tourism, hotels,
    hospitality
  • Service providers
  • Retail and wholesale
  • Pharmacies
  • Private health care
  • Gas stations
  • Car showrooms, services
  • Banks,
    Financial institutions
  • Insurers
  • Customer services,
    call centers
  • Tourism, hotels,
    hospitality
  • Service providers
Shopmetrics
To measure performance and gather customer feedbacks our company uses Shopmetrics which is one of the world’s market-leading software. It is simple and user-friendly. The software was developed for mystery shopping and market research, so our partners can check the result of the research in real time and make sure the progress of the project.
For mystery shoppers
Want to make money by shopping?
Contact us to become a mystery shopper!
Additional earning opportunity, where salary is based on performance and proportional to the time spent! Before every project, we provide online training to the mystery shoppers so they can conduct the research with confidence and knowledge.
Expectations:
  • Objective approach
  • Good observation ability – ability to notice every little details and to remember them.
  • Descriptive but not critical
  • Constructive critiques
  • Provides accurate, precise information
  • Avoids prominence at the shopping place
  • You can measure your limits
  • Take daily reporting requirement
  • Keep the deadlines
Applications are welcomed from all over the country
Team
Experts of Mystery Visit
Balázs Kertész
research director
Katalin Malonyai
operative director
Dr. Gergely Szénási
senior projectmanager
Hanga Kövesi
junior projectmanager
MYSTERY VISIT
Contact
Phone

+36 1 422 1634

+36 52 783 950

Budapest office
Hungary, 1142 Budapest, Erzsébet királyné street 112.
Debrecen office
Hungary, 4027 Debrecen, Füredi street 18.






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